Next week the EFQM Forum 2011 will take place. On 25 & 26 October the Crème-de-la-Crème of the EFQM Community will gather at the distinctive futuristic BMW Welt conference center in Munich, Germany. Finally the EFQM members (and also other interested parties) will be discussing the topic “Taking Responsibility for a Sustainable Future”, as our annual Forum will be centred round the theme “People, Planet, Profit”!
Must admit I am very happy to finally have my favourite Fundamental Concept on the menu. And as far as I am concerned this is long overdue too.
Let me provide you with evidence J. The graph below shows the scoring per Criterion of the EFQM Excellence Award applicants 2007 to 2010. Here you can see that Criterion 8 Social Results scores lowest of them all. The graph shows the average scores and highest scores per Criterion. The highest score is for Criterion 9 Key Results with 90 points. The highest score for Social Results does not get above 73 points. On the averages all criterion score between 58 to 62 points, except again Social Results, the average for this Criterion is only 45 points!
Now without proper investigation and analysis we can only speculate on the causes behind this phenomenon. Might it be the EFQM Model itself where we could find some answers and areas for improvement? Or maybe we should look for something in the assessment-approach? Maybe it is the level of awareness around all that is connected to sustainability that still needs to find a critical mass in our EFQM Community?
These are all questions I am walking around with. I will take up the opportunity to approach one or more representatives of applicant organisations that participated in the EEA this year to review and reflect with them on this matter. Possibly I might even tackle some people from the organisation winning the EEA Award this year and see what they think!
Although I am not without purpose much, I suppose I will be a woman with a ‘sustainability mission’ at the EFQM Forum this year. Please beware!